eSay
Service Guarantees

eSAY Solutions: Services - Customer Charter - Clients

Service Guarantees

  • An award winning end-to-end service that meets the precise needs of our clients.
  • A demonstrable return on investment.
  • Project management including scoping meetings to ascertain the exact needs.
  • Field testing and multiple post implementation reviews.
  • Bespoke forms and customised reports.
  • A solution which is tailored to your exact needs so whether you require daily management reports, a means of validating overtime or working hours claims; improved duty-of-care, better route planning, a reduction in fuel costs due to better travel management, or greater stock control, we can meet your objectives.
  • Regular updates delivered through our research and development.
  • Office hours telephone support helpdesk.

"eSAY's support on this project far exceeded my expectations. They turned around delivery of the initial software within just two weeks and have been supportive and responsive throughout" Andy Shipton, Managing Director of SMC Field Marketing

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